Privacy Policy

Paribahan (“Paribahan,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of users who access the Paribahan mobile application, website, and related services.

By downloading, installing, accessing, or using the Paribahan application, you agree to the practices described in this Privacy Policy.

1. About the Paribahan App

Paribahan is a vehicle marketplace application that allows users to browse vehicle listings, view vehicle details, contact the Paribahan team, submit vehicle-sale enquiries, and access automobile-related services.

The application may display content and services provided through Paribahan.in using Android WebView technology.

2. Information We May Collect

Information You Provide

Depending on the services you use, we may collect:

• Full name
• Mobile phone number
• Email address
• Residential or business address
• Account login information
• Vehicle registration and ownership information
• Vehicle make, model, year, condition, photographs, and documents
• Seller, buyer, or dealer information
• Enquiry messages and customer-support communications
• Documents or files voluntarily uploaded through the application
• Any other information you choose to provide

Device and Technical Information

Certain technical information may be collected automatically, including:

• Device type and model
• Android version and application version
• IP address
• Browser or WebView information
• Device language
• Network and connection information
• Application activity and interactions
• Crash reports, diagnostics, and performance information
• Date and time of access
• Pages or vehicle listings viewed

Cookies and WebView Storage

The application may use cookies, session storage, local storage, and similar technologies to keep users signed in, save preferences, maintain application sessions, improve functionality, analyse performance, and prevent fraud.

3. Device Permissions

Internet Access

Internet access is required to load vehicle listings, images, accounts, enquiries, and other online content.

Camera Access

Camera access may be requested when you choose to take vehicle photographs, upload profile or dealer photographs, capture documents, or attach images to an enquiry.

Photos, Media, and File Access

File or media access may be used to select vehicle photographs, documents, or other attachments from your device.

Notifications

Notification permission may be used for new listing alerts, enquiry updates, service notifications, promotional offers, account updates, and security alerts.

Location Information

Approximate or precise location may be requested only when a location-based feature is provided, such as showing nearby vehicles, dealers, or services.

Microphone Access

Microphone permission may be requested only when a feature requires audio recording or voice input. The microphone will not be accessed without permission.

4. How We Use Information

We may use collected information to:

• Provide and operate Paribahan services
• Display vehicle listings and vehicle details
• Create and manage user or dealer accounts
• Process buying, selling, and consignment enquiries
• Contact users regarding their enquiries
• Connect interested buyers, sellers, and dealers
• Verify vehicle, seller, or dealer information
• Provide customer support
• Send service-related notifications
• Send promotional communications where permitted
• Improve application design, performance, and functionality
• Diagnose technical issues and crashes
• Prevent fraud, misuse, and unauthorised activity
• Comply with legal and regulatory obligations

5. Advertising

The application may display advertisements through advertising providers such as Google AdMob. Advertising providers may process device information, advertising identifiers, IP addresses, approximate location, app interactions, diagnostic information, and advertisement interactions.

6. Firebase and Google Services

The application may use Google Firebase services, including:

• Firebase Cloud Messaging for push notifications
• Firebase Analytics for application usage analysis
• Firebase Crashlytics for crash and diagnostic reporting
• Firebase Authentication for account authentication
• Firebase Cloud Storage or Database services where enabled

These services may process device identifiers, notification tokens, application activity, diagnostics, and other technical information.

7. Payments

Where payment functionality is available, transactions may be processed by an independent bank, payment gateway, or payment service provider. Paribahan does not intentionally store complete debit-card, credit-card, net-banking, or UPI authentication credentials.

8. How We Share Information

Service Providers

Information may be processed by service providers that support hosting, cloud storage, notifications, analytics, crash reporting, advertising, payment processing, customer support, email, SMS, and security.

Buyers, Sellers, and Dealers

When you submit an enquiry, relevant contact and enquiry information may be shared with the appropriate buyer, seller, dealer, or authorised representative.

Legal Requirements

Information may be disclosed where required by law, court order, government request, fraud investigation, security incident, or protection of users and legal rights.

Business Transfers

Information may be transferred as part of a merger, acquisition, restructuring, sale of business assets, or similar transaction.

9. Sale of Personal Information

Paribahan does not sell users’ personal information in exchange for money. Advertising and analytics providers may process limited technical information as described in this Privacy Policy.

10. Data Security

We use reasonable administrative, technical, and organisational safeguards designed to protect personal information. These measures may include HTTPS connections, authentication controls, restricted administrative access, security monitoring, backups, and regular maintenance.

No internet transmission, mobile application, or electronic storage system can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain accounts, complete enquiries or transactions, resolve disputes, prevent fraud, keep legally required records, and comply with applicable law.

12. Account and Data Deletion

Users may request deletion of their account and associated personal information by contacting Paribahan using the contact details below.

A deletion request should include:

• The user’s full name
• Registered phone number or email address
• A clear request to delete the account and associated information

We may verify the requester’s identity before completing the request. Certain information may be retained where required for legal compliance, accounting, fraud prevention, dispute resolution, or enforcement of agreements.

13. User Rights and Choices

Subject to applicable law, users may request to:

• Access their personal information
• Correct inaccurate information
• Delete personal information
• Withdraw consent
• Disable promotional notifications
• Object to certain processing activities
• Request information about how their data is used

Android permissions can be managed from: Settings → Apps → Paribahan → Permissions.

14. Third-Party Websites and Services

The application may contain links to third-party websites, maps, social-media platforms, payment providers, or external services. Paribahan is not responsible for the privacy practices, content, or security of independent third parties.

15. Children’s Privacy

Paribahan is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. Parents or guardians who believe a child has provided information may contact us to request its removal.

16. International Data Processing

Information may be processed or stored on servers located outside the user’s state or country. We take reasonable measures to ensure information is handled according to this Privacy Policy and applicable data-protection requirements.

17. Changes to This Privacy Policy

We may update this Privacy Policy when application features, legal requirements, or data-handling practices change. The revised version will be published with an updated “Last Updated” date.

18. Contact Us

By using the Paribahan application, you acknowledge that you have read and understood this Privacy Policy.

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